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Information for international customers
Power Unit Order Form
Parts Sales Guidelines
- A Letter of Credit must be on file with Cummins Power Products.
If your distributorship has not ordered a Power Unit or Parts from CPP in the past (new account) then a credit line will need to be established. Please contact: OEM/International Account Coordinator for further assistance.
- You must establish a freight forwarder. We recommend the use of our freight forwarder, Expeditors Inc. (Services Flyer)
- When placing an order for parts, we will require the Cummins Engine Serial Number for the unit you are buying parts for.
- All parts are shipped FOB: Collect.
- For assistance with your parts order, please contact us.
Letter of Credit Instructions
- Letter of Credit instructions can be downloaded here.
- We recommend the use of our freight forwarder, Expeditors Inc.
- All orders are EXW - New Hudson, Michigan USA, all testing,
packaging to be paid by the buyer.
- All bank charges are for the account of the applicant.
- Upon confirmed order, Letter of Credit instructions will
come from Credit Manager.
Credit Terms
-
Letter of Credit required for any order over $25,000 to be submitted
to Wells Fargo Bank, N.A. All orders under $25,000 will require wire
transfer before shipment. All inquires/questions to the attention of the Credit Manager. Credit Manager: Phone: 248-573-1600 / Fax 248-573-4015 .
Wire Transfer
Warranty Claims
- International Distributors and Dealers must use Cummins RapidServe to file a warranty claim. Instructions for using RapidServe can be found here.
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